Effective Date: 21 August 2025 | Last Updated: 21 August 2025
1) Who We Are (Data Controller)
This website (property-runner.com) is operated by ELLYVANHULST REAL ESTATE MEDIAÇÃO IMOBILIARIA LDA (“we”, “our”, “us”), which is responsible for processing your personal data.
Contact: info@property-runner.com
2) What Data We Collect
- Contact/Inquiry Data: name, email, phone number, property of interest, message content, preferred viewing times, and any other details you submit via contact or viewing request forms.
- Newsletter Data: email address (and optional fields) if you subscribe to our newsletter.
- Technical & Usage Data: IP address, device info, browser type, pages viewed, time on site, referrers.
- Cookies & Similar Technologies: as described in the Cookies section below.
3) How We Use Your Data
- Respond to inquiries and provide real estate services (viewings, valuations, property details) — performance of a contract
- Send newsletters and marketing communications (if you subscribed) — consent
- Improve website functionality & security — legitimate interests
- Analytics & advertising cookies (Google services, Mailchimp) — consent
4) Contact Forms
When you submit a contact form on our Website, the information you provide (such as your name, email, phone, and message) is used exclusively to respond to your inquiry and provide the requested information. We do not sell or rent your details to third parties.
5) Newsletter & Mailchimp
If you subscribe to our newsletter, your data will be processed by Mailchimp, our email marketing provider, which may transfer data outside the EU. You can unsubscribe anytime via the link in our emails.
6) Cookies
We use cookies to improve your browsing experience. These include essential cookies, analytics cookies (Google Analytics), advertising cookies (Google Ads, if enabled), and cookies set by Mailchimp forms. You can manage cookies in your browser settings.
7) Google Services
We use Google Analytics and other Google tools. These services may place cookies on your device and collect anonymous usage statistics. Data may be shared with Google to improve advertising relevance. For details, see Google’s Privacy Policy.
8) Data Sharing
We do not sell your data. We only share personal information with trusted service providers (e.g., Mailchimp, Google) as necessary to operate our Website or if required by law.
9) Data Retention
- Contact form submissions are retained only as long as necessary to process your request.
- Newsletter subscription data is retained until you unsubscribe.
- Cookies are retained according to browser settings and third-party policies.
10) Your Rights (GDPR)
You have the right to request access, correction, deletion, restriction, data portability, and to object to processing. To exercise your rights, contact us at info@property-runner.com.
11) Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
12) Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last Updated” date.
13) Contact Us
For any questions regarding this Privacy Policy or your personal data, please contact:
ELLYVANHULST REAL ESTATE MEDIAÇÃO IMOBILIARIA LDA
📧 info@property-runner.com
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